I finally got my computer back this week! I missed her tremendously. I was having I-Tunes withdrawals and was so ready to get it back and start downloading music again. I thought I would be able to at least re-download music I had recently purchased, but once I got on and tried, I couldn't get it to work. I didn't think it would hurt to email I-Tunes and politely ask if I could get them back. It's worth a try, right? As I searched for ways to retreive music online, some people had success begging the powers to be so I decided to try it myself. I emailed I-tunes yesterday and as of 10:00 am, received a reply. It says, "I-Tunes typically allows one-time downloads, but we will be happy to help you out. Click this, then this, and this, and you may re-download every song you've purchased on I-tunes." Ummmmm, excuse me? WHAT? That's right! Unbelievable! It has taken my computer about four hours to download all my music back, but I got songs from a totally different computer that crashed before I got this one! They were all purchased under the same account/user name, so I have them back!
I'm once again on the I-Tunes bandwagon. They've redeemed themselves a hundred fold for that little "no disc burning software" issue their program was giving me before. Oh, I-Tunes, how I've missed thee!
2 comments:
WOW! That is wonderful! I'm glad they were so great...
Apple Customer Service has never let me down--so happy to hear you had another good experience with them! :)
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